State Farm® Insurance Agent Tom Donovan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Intel
October 24, 2025
5
out of
5
rating by Intel
"Connie at State Farm is a phenomenal agent!! She not only listened to me patiently and gave me suggestions but she took a lot of time out of her day to work some quotes for me to save me as much money as possible. These days that is super appreciative and I would stay with State Farm just because she's an agent that is how much money she saved me per month."
We responded:
"Thank you, Intel! I'm so happy to hear about your experience with Connie. She truly goes above and beyond to provide exceptional service. It's wonderful to know she was able to help you save money. We appreciate your loyalty and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
D Worline
October 17, 2025
5
out of
5
rating by D Worline
"I recently was involved in a car accident and immediately contacted Tom Donovan's office and worked with Connie. They made an unpleasant situation better and took care of everything. The whole process was handled so smoothly and within that day! Such a wonderful team to work with! Thank you Connie!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Connie and our team were able to assist you promptly and make the process smoother for you. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Michelle Johnson
October 13, 2025
5
out of
5
rating by Michelle Johnson
"Connie was amazing! Leased a new vehicle over the weekend and needed to drop another vehicle. Couldn't decide if I wanted liability only or comp only. With her help we came to an agreement that helped me save some money! Always a pleasure dealing with Tom Donovans office!!"
We responded:
"Thank you, Michelle! I'm happy to hear that Connie was able to assist you with your vehicle insurance needs. It's wonderful that you found a solution that worked for you and saved some money. We appreciate your kind words and look forward to helping you again. Let us know if there's anything else we can do for you!"
Ben Jensen
October 9, 2025
5
out of
5
rating by Ben Jensen
"Connie was extremely helpful. She helped me out tremendously and was very perfesonal throughout the entire process."
We responded:
"Thank you, Ben! I'm glad to hear that Connie was able to assist you so effectively and professionally. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Mike Gunter
October 9, 2025
5
out of
5
rating by Mike Gunter
"Thanks for the referral and providing answers to my questions, Madison! Looking forward to fair and affordable coverage!"
We responded:
"Thank you, Mike! I'm happy to know that Madison was able to assist you with your questions and provide a helpful referral. We're committed to offering fair and affordable coverage. If you have any more questions or need further assistance, feel free to reach out!"
Kat Low
October 9, 2025
5
out of
5
rating by Kat Low
"Madison was very helpful!!"
We responded:
"Thank you, Kat! I'm happy to hear that Madison was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Lisa Whaley
October 9, 2025
5
out of
5
rating by Lisa Whaley
"Connie Jensen is a person that wants to help you get what you are looking for. She is respectful and kind."
We responded:
"Thank you, Lisa! I'm happy to hear that Connie was able to assist you with such kindness and respect. Our team is dedicated to providing the best service possible. Let us know if there's anything else we can do for you!"
Brody Jensen
October 9, 2025
5
out of
5
rating by Brody Jensen
"Connie J is very helpful and kind."
We responded:
"Thank you, Brody! I'm happy to hear that Connie J was able to assist you with kindness and helpfulness. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Skylar Dunbar
October 9, 2025
5
out of
5
rating by Skylar Dunbar
"Madison is great!! She was so kind and helpful, could not have asked for any better"
We responded:
"Skylar, thank you for your wonderful feedback! I'm happy to hear that Madison provided you with such kind and helpful service. We always aim to deliver the best experience possible. If you need anything else, feel free to reach out!"
Laurie Russell
October 9, 2025
5
out of
5
rating by Laurie Russell
"Connie has great customer service , very helpful and knowledgeable"
We responded:
"Laurie, thank you for your wonderful feedback! I'm glad to hear that Connie provided you with helpful and knowledgeable service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Stacy Brant
October 9, 2025
5
out of
5
rating by Stacy Brant
"Connie is always so happy and easy talk with! Always has a smile!"
We responded:
"Thank you, Stacy! I'm glad to hear that Connie's cheerful and approachable nature made your experience enjoyable. We appreciate your feedback and are here if you need anything else!"
Nicole Brown
October 9, 2025
5
out of
5
rating by Nicole Brown
"Connie J is amazing! Great customer service and extremely friendly!!!"
We responded:
"Thank you, Nicole! I'm happy to hear that Connie J provided you with such excellent service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Renee Way
October 9, 2025
5
out of
5
rating by Renee Way
"Connie was very friendly and helpful when I called."
We responded:
"Thank you, Renee! I'm happy to hear that Connie provided you with friendly and helpful service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
mikman711
October 9, 2025
5
out of
5
rating by mikman711
"Madison was very kind, professional, and helpful with all of my insurance questions! So happy to work with her while switching my insurance to state farm."
We responded:
"Thank you! I'm glad to hear that Madison provided you with such helpful and professional service. We’re happy to have you with us at State Farm. If you have any more questions or need assistance, feel free to reach out!"
emmy vancamp
October 9, 2025
5
out of
5
rating by emmy vancamp
"Working with Madison was an absolute pleasure from start to finish. She took the time to understand exactly what I needed and walked me through my options with clarity and patience."
We responded:
"Hey, Emmy! Thanks so much for sharing that Madison took the time to understand your needs and guide you through your options with such care. We’re happy she was able to make the process clear and approachable for you."
Caleb Wilson
October 9, 2025
5
out of
5
rating by Caleb Wilson
"Madison was such a polite and helpful associate! She quoted me and found more ways to save money, including enrolling in the drive safe and save plan! Thank you State Farm and Madison for all the help!"
We responded:
"Caleb, thank you for sharing your experience! I’m glad to hear that Madison was able to assist you effectively and help you find value in your coverage. We appreciate your confidence in us and are here for any needs that come up down the road. Please don’t hesitate to reach out if there’s anything else we can do for you!"
Matt Jensen
October 9, 2025
5
out of
5
rating by Matt Jensen
"Very friendly everytime I call in. Great customer service!"
We responded:
"Thank you, Matt! I'm happy to know you find our team friendly and our customer service great. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Tina Gorr
October 8, 2025
5
out of
5
rating by Tina Gorr
"Connie Jensen is the best. Love working with her."
We responded:
"Thank you, Tina! I'm happy to hear that Connie has made your experience enjoyable. We appreciate your feedback and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
Laurie Beck
October 8, 2025
5
out of
5
rating by Laurie Beck
"Very helpful and professional!"
We responded:
"Laurie, thank you for your wonderful feedback! I'm happy to know you found our service helpful and professional. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Melissa Roush
October 8, 2025
5
out of
5
rating by Melissa Roush
"Connie was very helpful, professional, and polite. She answered all my questions. It was so nice to have such great customer service!"
We responded:
"Thank you for your feedback, Melissa! We're glad Connie provided you with professional service. It's rewarding to know we met your expectations. Let us know if you need anything else!"
Sharon Gunter
October 8, 2025
5
out of
5
rating by Sharon Gunter
"Madison is very professional and personable on her phone call."
We responded:
"Thank you, Sharon! I'm happy to hear that Madison provided you with a professional and personable experience during your call. Our team is dedicated to delivering excellent service, and your feedback is appreciated. Let us know if there's anything else we can assist you with!"
Holly Koester
October 8, 2025
5
out of
5
rating by Holly Koester
"Madison has great customer service skills. It is very pleasant talking to her when I call. She is very knowledgeable when I have questions."
We responded:
"Thank you for your review, Holly! I'm happy to hear that Madison's customer service skills made your experience enjoyable. Her knowledge and pleasant demeanor are truly valued in our office. If you have any more questions or need assistance, feel free to reach out anytime!"
Michael Way
October 8, 2025
5
out of
5
rating by Michael Way
"Friendly staff. Looking forward to work with them more"
We responded:
"Thank you, Michael! I'm happy to hear that you found our staff friendly. We're excited to continue working with you and provide the support you need. Let us know if there's anything else we can assist you with!"
Angela Giacchina
October 8, 2025
5
out of
5
rating by Angela Giacchina
"Thank you so much, affordable car insurance Alot less than progressive or geiko"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that you found our car insurance rates affordable compared to others. If you have any questions or need further assistance, feel free to reach out. We’re here to help!"
Melanie Michelson
October 8, 2025
5
out of
5
rating by Melanie Michelson
"I had such a great experience with customer sevice here! Connie was friendly, attentive, and went above and beyond to make sure all of my questions were answered. It’s rare to find people who genuinely care about helping customers, but she made the process easy and stress-free. I really appreciated Connie’s professionalism and positive attitude—highly recommend!"
We responded:
"Thank you for your wonderful feedback, Melanie! I'm delighted to hear about your positive experience with Connie. She truly embodies our commitment to providing attentive and caring service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"